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Privacy Policy

This is our Privacy Policy.
Please read the policy to understand how your personal information will be treated and used.

We are committed to maintaining your privacy. In general, you can visit this Web site without telling us who you are or providing any personal information, although you may need to provide some information to obtain certain information or services. We may generally collect and track some non-personal information relating to the use of our site through cookies or similar technologies. You may turn off the cookies in your browser, but it may make navigation of the site more difficult and you may not have access to areas you want. Our web server automatically collects IP addresses which help us to serve you, fix problems and run our system.

If you choose to provide us with information voluntarily, such as your name and contact information by registering, requesting information or making a purchase, Stoma and its related entities ("Stoma") may use that information to send you products, information or services. We may share such information with companies that perform services for us, business partners, financial institutions, shipping companies, postal authorities or lawful government requests and personal information may be disclosed if required by law. In connection with purchases, we may ask you for a quality satisfaction survey. If you are under the age of 18, you may not provide any personal information on this site without the permission of your parent or guardian. Your use of this site is your acceptance of the terms of our policy.
This policy may change from time to time without notice. Please check back here to confirm.

Use and Disclosure of Your Information
Stoma does not sell, trade, rent or authorize others to use your information other than as described herein. Stoma is an international company. Consequently, this site has visitors from all over. Information you give us through this site may be transmitted to servers outside the country where the information is entered, and may be used, stored and processed outside the country where it was entered. Stoma is not responsible for the handling of information by servers of third parties. We may use certain information gathered from this site to compile demographic data about our sales, users, traffic patterns and related site information. If provided to third parties, this demographic data will NOT include any personally identifiable information.

Security
Stoma uses reasonable appropriate measures to protect personal information, including physical, electronic and managerial procedures to safeguard your data. However, Stoma cannot guarantee that access to your personal information will never be improperly accessed by third parties.

Ordering
When you order online, your credit card information will be transmitted using secure server software (SSL) that encrypts this information. It will then be provided to a credit card processing entity using their secure services.

Registered Users
If you become a registered user, we will ask for your name, e-mail address and other information to help us to process your order. You will be offered to receive e-mail messages regarding our products or other topics of possible interest. You may review and update the information that you provide at a later date.

Webanalysis
This website uses etracker technology (www.etracker.com) and google analytics a web analytics service provided by Google, Inc. (“Google”) to collect data on visitor behavior. The data is collected anonymously for use in marketing and optimization. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor’s local browser cache. It is possible to use these cookies to recognize a visitor’s browser. The data collected by the etracker or google analytics technology will not be used to determine the personal identity of a website visitor, and will not be compiled with personal data relating to the person referred to by the pseudonym, unless agreed to separately by the person concerned. The collection and storage of data may be revoked at any time with respect to future services.

Edition: 10/2020

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